How to move beyond Excel in a coach company
A step-by-step guide to migrating bookings, customers and rates without interrupting operations. The mistakes we made and what we’d do differently today.
Read the guideThe Ruttio blog
Ideas for running your passenger transport business better.
Guides for everyday work
How to move beyond Excel in a coach company
A step-by-step guide to migrating bookings, customers and rates without interrupting operations. The mistakes we made and what we’d do differently today.
10 mistakes when quoting an airport transfer
A transfer looks like a simple service. That’s precisely why many companies quote too quickly and lose margin without realising.
The complete guide to selling to travel agencies
Agencies can fill your calendar, but also your office with changes, urgent requests and tight prices. The key is to sell with clear rules.
How to set per-kilometre rates without losing money
Charging per kilometre seems easy until you factor in waiting time, empty returns, allowances and vehicle depreciation.
5 signs your Excel spreadsheet can no longer cope
Excel isn’t the enemy. The problem comes when the company depends on a spreadsheet nobody dares to touch.
Autocares Bermejo case study: from 30 to 120 services a month
Bermejo didn’t need more calls or spreadsheets. It needed operations that could support growth.
Regulation (EC) 561/2006: what you need to know about driving hours
This isn’t a law lecture. It’s an operational guide to avoiding services that don’t fit the driver’s available hours.
How to charge for empty mileage without losing customers
Empty mileage exists even if customers don’t see it. The question is how to include it in the price without starting an unnecessary argument.
Weddings and events: how to turn a one-off service into a regular customer
A wedding doesn’t have to be an isolated sale. Managed well, it can open doors to venues, wedding planners and event agencies.
How to organise the fleet in a company with multiple depots
Multiple depots increase your options, but also your mistakes if there is no single source of availability information.